HIPAA Compliance – Ringtelligent offers service that complies with the Health Insurance Portability and Accountability Act (HIPAA), designed to protect patients’ dental/medical records and other health information provided to health care providers. Ringtelligent may provide a signed Business Associate Agreement (BAA) that addresses our covered services and states the Privacy, Security, and Breach Notification Rules required for Business Associates under HIPAA.
Patients may need to reach providers at all hours of the day. With paging, call forwarding, and the Ringtelligent App for smartphones, patients can reach on-call representatives no matter where they are. Use our smartphone App to accept desk calls through a cell phone, instant message with colleagues, and ensure that you never miss a beat. Plus, return calls to patients using the App shows the Caller ID of your business - not the cell phone number.
With personalized call flows and auto attendants, clients receive the critical information and attention they need, when they need it. Create extensions for each department or agent, configure after-hours messaging, and organize employees, teams, and departments into queues so that callers are routed appropriately.
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With patient's health on the line, we know that you and your employees need a phone service you can count on. We are serious about security, which is why we have three (3) 100% redundant data centers across the U.S. (with more coming soon). This triple redundancy protects against downtime, fraudulent activity, natural disasters, and issues that could impact business continuity. Ringtelligent keeps you connected even during power outages.
Give customers a reason to do business with you.